The Art Of Sales Part 2 - Need Identification & Asking The Right Questions


Focusing on Customer needs is the nerve of selling life cycle, and customers don’t buy your product or service, but buying the benefits & needs of the products or services

Learning Objectives

Upon completion of program, you'll be able to

  • How to know customer needs
  • Understand how to use selling techniques in defining & Identifying Customer demands
  • How to deliver the suitable solution that fit your customer needs
  • Using the right questions in finding a new customer & opportunity

A variety of methodologies will be used, including presentation, discussions, group work, video discussions, question and answers, practical sessions (hands-on practice), and simulations.

Who Should Attend?
  • Junior Marketer
  • Senior Marketer
  • Business Development Manager
  • Business Owner
  • Sales Manager
  • Sales Executives
  • Planning Manager