Foundation Course for ISO 9001

Course Summary

The participant will learn the different components of a QMS, including the QMS quality manual, required procedures, records, measuring performance, management’s commitment, internal audit, management review and continual improvement.

Course Objective
  • To understand the fundamentals of quality management
  • To identify the interrelationship between ISO 9001 and the other quality standards
  • To know the key components of a quality management system (QMS) in accordance with iso9001
  • To introduce the concepts, approaches, standards, methods and techniques allowing to effectively manage a QMS
  • To understand the stages of the ISO 9001 certification process
  • To relate between quality management system and compliance with the requirements of different stakeholders of the organization
Course Outline
  • Introduction to the ISO 9000 family standards
  • Introduction to management systems and the process approach
  • General requirements: presentation of the clauses 4 to 8 of ISO 9001
  • Implementation phases of the ISO 9001 framework
  • Continual improvement of Quality
  • Conducting an ISO 9001 certification audit
  • Foundation Exam